How To Cancel XSport Fitness Membership in 2022?

How To Cancel XSport Fitness Membership

XSport is one of the leading fitness club chains prevailing in the American regions. The club holds gyms in various cities like Washington, D. C., Chicago, and New York. This fitness club offers you the specialized equipment and tools to improvise your fitness journey. Despite being one of the fitness freaks, we wish to quit the subscription and get freed of additional expenses incurring in our life. 

You don’t need to pay for the services that you no longer use. For this, one quick step you can take is to cancel the subscription. There are multiple ways of canceling XSport Fitness Membership. The easy way to cancel the subscription is by calling their customer care department. The guidelines to contact the customer care to cancel XSport Fitness Membership are:

  1. Dial XSport Fitness cancellation number 1-877-417-1450.
  2. Wait for customer care to respond.
  3. Request them to cancel your XSport Membership by providing the XSport Fitness Membership information. 
  4. Remind the service team to send you a confirmation mail or message. 

Features And Benefits To Consider Before Canceling XSport Fitness Membership

Fitness centers are a boon for individuals having busy schedules but genuine interests. After all, good health is what we all live for. Some of the major features of XSport Fitness membership to consider before canceling are:

  • Varieties of membership options that meet your needs
  • Supplement and dietary plans 
  • Studio style training programs
  • Personal training sessions
  • Rock/ wall climbing, basketball courts
  • Child Play Area with supervision
  • Saunas, lap pools, steam rooms
  • Spas and salons with self spa services

How Long Does It Take To Cancel My XSport Fitness Membership?

The company requires a 30-day written notice to cancel the XSport Fitness membership once requested. This is possible only after a month of the billing cycle, and clients can cancel at any time. The time for processing your form varies from the mode you choose to approach. The phone call is one of the quick mediums. They regard letters as safest, and in-call is the reliable one. So, you need to choose the one that fits your criteria. Contacting the customer care service would suggest the best one as per your feasibility. However, using a third-party application like DoNotPay makes it possible within 48 hours. 

How To Cancel XSport Fitness Membership Temporarily (Freeze)?

You can freeze your account because of medical, moving, and military reasons. You need to fill up a Freeze Account Form by contacting or visiting a local XSport location. The company site suggests that you contact your X-IT Manager on-site at your location. You can follow the steps to freeze your XSport Fitness membership:

  1. Pick up your Freeze Account Form available at the local XSport location. This form contains the requirements and procedures for freezing your membership.  
  2. Submit your request to freeze and the form to the corporate office:
    Capital Fitness, Inc., P.O. Box 4012, Aurora, Illinois 60507

Note:  It might take 2-4 weeks for the processing of your form after receipt of your request. 

How To Cancel XSport Fitness Membership Permanently, Online?

In the world of digitalization, we want to carry out the transaction through online mediums. Some of the common mediums which are associated with XSport Fitness Membership are:

Cancel XSport Fitness Membership Using Email

 XSport does not promote the transactions like canceling or freezing the membership online. The company website does not entertain any kind of direct service to cancel the membership. However, you can contact the Fitness center and then proceed towards communicating through email to ensure that your inquiries are being heard. You need to fill in the details and submit and wait for the authority to send you a response. 

Cancel XSport Fitness Membership Using DoNotPay

DoNotPay is a third party that contributes to cancel the membership with no time. DoNotPay helps you to cancel the membership in less time with less effort. This is the best alternative when visiting the gym nearby is not possible. Follow the steps shown below to cancel your XSport Fitness Membership permanently, online:

Step 1: Open DoNotPay. 

Open the DoNotPay website through a web browser.  

Step 2: Login or sign up if necessary.

You need to have an account on this website. You can enter your email or mobile number if you have an account. If not, you need to sign up to utilize their service. 

Step 3: Locate the “Find Hidden money” option. 

You can find various options to claim your money on this site. Trace the “Find Hidden money” option and tap/click on the button. 

Step 4: Enter the details.

You need the enter the service name into the blank field as “XSport Fitness,” the one you wish to cancel. 

Service type: Health fitness
Provider Name: XSport Fitness, (location) 
Area: (location)
Description: Cancel XSport Fitness Membership

Note: It takes at least 48 hours to complete the cancellation process. Have patience until a notification comes to ensure the completion of the process successfully. You can download the DoNotPay application in the iOS version from the Apple Store at no cost. It is also available for Android phones (for free). 

How To Cancel XSport Fitness Membership Permanently, Offline?

The offline mediums to cancel your XSport Fitness Membership permanently are:

Cancel XSport Fitness Membership Using Phone

A phone call is one of the simplest and easiest ways to cancel a subscription. You need to follow the steps mentioned below:

Step 1: Call at the XSport Fitness.

Dial @877-417-4150 and talk to the representatives at the Customer Care Service. Wait if they are responding late. 

Step 2: Specify the reason for canceling the membership.

You need to state your reason for canceling the membership. They will ask you about the inconveniences faced as well. Share them to improvise their services based on your experience. 

Step 3: Share your information.

Furnishing them with the details allows them to respond directly. So, provide them your information relating to your XSport Fitness account. 

Note: An email from the XSport Fitness Membership ensures your canceling. For this, you need to inquire the representative during the phone call Yourself to send you a confirmation email. 

Cancel XSport Fitness Membership Using Letter

The letter is one of the safest ways to cancel the membership as it is supposed to hold all necessary information at once. You can cancel the XSport Membership as mentioned below:

Step 1: Draft the letter.

You need to write a letter requesting the authority to cancel your gym membership. 

Step 2: Fill in the details.

Your information like full name, contact number, email address, XSport Fitness Membership ID number, address of the center you visit in the letter. Add the reason for canceling your membership. Mention them to send a confirmation letter to ensure that they have canceled your membership. 

Step 3: Forward the letter.

You need to forward the letter to Capital Fitness, Inc. The details are
Capital Fitness, Inc., P.O. Box 4012, Aurora, Illinois 60507

Cancel XSport Fitness Membership Using In-person 

It is best if we visit the gym, on the weekdays (Monday to Friday) and during office time (10 a.m. to 6 p.m.). You need to go to the customer helpdesk and ask for a cancellation sheet. Fill in your details and submit them to the customer support counter. You can ask for a copy of canceling sheet for your reference. 

How To Cancel Group Training Membership?

You need to send a written 30-day notice to Capital Fitness to cancel your group training membership. The notice is like a letter where you need to fill in your details and drop it on customer care of the location you visit or deliver it to the address given below:
Capital Fitness, Inc., P.O. Box 4012. Aurora, Illinois 60507 

How To Cancel The XSport Fitness Membership App Subscription?

XSport Fitness Membership App is a comprised version of the services you pay for. You need to cancel the subscription to stop the flow of the payment. You can cancel the XSport Fitness Membership App following the steps based on your devices.

How To Cancel The XSport Fitness Membership App Subscription IOS Devices?

You can follow the steps to cancel your XSport Fitness membership on your iPhone or iPad:

  1. Open your device and tap on the “Settings” icon. 
  2. Tap on your name and then tap on the “Subscriptions” tab. 
    (Tap on iTunes and Appstore if you don’t see the subscription tab) 
  3. Tap on your Apple ID, view, and sign in Apple ID to view the “Subscriptions” made. 
  4. Scroll down and tap on XSport Fitness Member App (subscription).
  5. Tap on “Cancel.” 

Note: Your subscription is canceled if you don’t see a “Cancel Subscription” button for XSport Fitness Member App, and it is not renewing from now on.

How To Cancel The XSport Fitness Membership App Subscription On Android Devices?

Follow the steps mentioned below to cancel your subscription on Android devices:

  1. Open the Google Play Store and sign in to the google account. Be specific if you’ve multiple google accounts are logged in your device. 
  2. Tap on the “Menu” option, then go to the “Subscriptions” bar. 
  3. Locate XSport Fitness Member App Subscription and tap on the “Cancel Subscriptions” option. 
  4. Follow the directions to finish up the procedure. 

How To Cancel The XSport Fitness Membership App Subscription Using PayPal?

Paypal is a medium to send money for carrying on online transactions. If you’ve subscribed to the XSport Fitness Membership through Paypal, you need to disconnect to stop the flow of money and limit your expenses after canceling the Membership. The steps are:

  1. Log in to your PayPal account. 
  2. Go to the “Settings” tab just next to the log-out option. 
  3. A menu appears. Click on “Payments” and go to “Manage Automatic Payments” in the Automatic Payments dashboard. 
  4. A list of merchants’ agreements appears which you’re transacted before. Press on “XSport Fitness Member App” to cancel the subscription. 
  5. Click on the “Cancel Automatic Payments” tab to confirm. 
  6. Press “Done” to complete the nonsubscription procedure.

How To Cancel The Subscription When The Subscription Is Directly From XSport Fitness Member App’s Website?

You need to contact the customer care service of the company itself when you have used none, additional security agents, like Apple or Paypal. 

How To Write A Gym Cancellation Letter?

There is no specific “proper” way to write a gym cancellation letter. You need to be clear with your words to cancel the membership instead of sticking to any format. Here is a list of few things that you should not miss in the letter:

  • XSport Fitness Membership ID 
  • Full name of the claimant
  • Contact number
  • Email address
  • Reason for canceling your membership (if you want clarity) 
  • Proper address of XSport Fitness Centre 
  • Request for a confirmation letter or email (for your reference) 

Alternatives to XSport Fitness Membership

There are multiple fitness centers that serve the clients through gyms and applications. Some alternatives you can switch after canceling XSport Fitness membership are:

Planet Fitness

Plante fitness believes in fitness as essential for a human. It works to uplift the overall physical and mental well-being of an individual. You can also take a virtual club tour before joining. Please find the details on

Anytime Fitness 

The motto of this fitness center is to uplift your living to a healthier place. It is flexible with the service you want based on your necessities to support your fitness journey. 

The details are available at

Fitness Trainer

Fitness Trainer is a convenient platform to contact a local personal trainer. The one-to-one training session is focused on your betterment which helps you to meet your fitness goal. For more information, see

Life Time Fitness

Life Time Fitness offers multiple-choice to the customers with inspiring spaces, experience leading classes, and incredible community. Find more about Life Time Fitness on

Frequently Asked Questions

Can I Use The Company Website To Cancel My Membership Online?

XSport Fitness Club does not allow you to cancel the membership online using their company website. You need to approach through other applications like DoNotPay. 

How Can I Upgrade Or Change My Membership?

A fitness consultant in any XSport Fitness Facility nearby will guide you through upgrading or changing your membership. 

How Can I Change The Billing On My Account?

You need to log in to your MyXSport account and click on” “Edit Payment Info.” This creates a new MyXSport account. Alternatively, you can visit any XSport Fitness Facility and ask them to fill out a Change of Billing Form for you. 

How To Reactivate My XSport Fitness Membership?

A fitness consultant in any of the XSport Fitness facilities will help you reactivate your membership. 

Can I Pause A Gym Membership?

Yes, you can pause a gym membership in XSport Fitness by freezing your membership temporarily. 

Can I Take A Friend Of Mine To The Center?

You can take someone with you as a guest. However, age limitations and criteria exist, or else you can go for the complimentary served guest pass using the link


Hence, deleting or canceling XSport Fitness Membership is convenient and quick once you follow appropriate procedures and timely responses. The guidelines shown would be helpful to decide the most favorable one for you.

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