How To Cancel ABCMouse Subscription?

How To Cancel ABCMouse Subscription?

ABCmouse is an educational platform for kids between the age of two years to eight years old. It offers varieties of learning tools and holds one million users currently. Firstly, this site offers membership to the concerned account holders, and the parents, caretakers, teachers, and the child can customize the course as per their interests. 
Secondly, you can access them through their website or mobile application. The mobile application is available for iOS, Android, and Windows users. A user can enjoy the learning tools with the provided credentials. However, users can also unsubscribe anytime they wish to, but the authority makes you liable for their monthly billing cycle. Here is a step-by-step guideline if you are canceling the subscription through their working site, either on a web browser or a mobile application:

  1. Open the ABCmouse site on your computer. Log in if necessary.
  2. Navigate to the “Settings” option or the gear icon. 
  3. Select the “Parents Resource” section. 
  4. Go to “My Account.”
  5. Click/ tap on “Cancelation.”

There will be several follow-up procedures. “Your subscription has been canceled” ensures the cancellation. However, you can use the service until the end of the ongoing billing cycle. 

 Features Of ABCMouse To Reexamine Before Cancelation

ABCMouse, as one of the highly ranked learning site and an educational website, holds a lot of unique features which the users need to reexamine before canceling the subscription. The unique features of ABCMouse are mentioned below:

  • Customization of curriculums for your child
  • Availability of access to multiple grade levels at once
  • Multimedia based online lessons 
  • Use of integrated technology for lessons plans 
  • Self-activating records based on your child’s performance
  • Incorporation of Award-Winning Curriculums for directional growth of a child 
  • Provision of free trial phase for first 30 days 
  • Available for computers, tablets, and smartphones 

ABCMouse Cancellation Policy 

When you subscribe to any ABCmouse monthly or a yearly plan, you must cancel it manually. You must turn off the scheduled auto-renew system to avoid the payment. Canceling the subscription during the trial period will vanish the trial contents as well.  You need to cancel the subscriptions 24 hours earlier than the end of the trial period. 

How To Cancel ABCMouse Subscription Through Offline Procedures?

You can access offline procedures like the phone anywhere, at any time. It is the most convenient way to cancel the subscription as an offline procedure. The detailed information about canceling ABCmouse subscription through phone as an offline method is shown below:

How To Cancel ABCMouse Subscription Through Phone?

It is a wise decision to contact the customer care service through the phone. This enables a quick solution to end the ABCmouse subscription in desired authority. Dial 800-633-3331 with the regional code assigned. This might make you wait on hold for a time of around 8-30 minutes, but the line remains accessible anytime. 

How To Cancel ABCMouse Subscription Through Online Procedure Through Email??

The Internet is a necessity in present conditions. We prefer online transactions because of multiple reasons. Here are few online procedures you can use to cancel an ABCmouse subscription:

  1. Open your email and click on “Compose” emails.
  2. Set the receiver as in your mail. 
  3. Place “Request for subscription canceling” as the subject of your mail.
  4. Insert your account details, like ID number, full name, and reason for cancellation. Request for a confirmation mail as well. 
  5. Finally, after filling in the details, click on “Send.”

The authority will get back to your mail once they receive it and career out the necessary procedures. You’ll be notified through the confirmation mail. 

How To Cancel ABCMouse Subscription Through Website Directly?

A lot of users find the website as a convenient page to find the information they want. You can use the website to cancel your subscription through following ways:

  1. Open ABCMouse through any browser or log in to your account directly. 
  2. Click on the options icon in the bottom-left corner of your screen.
  3. A drop-down menu appears. Click on the “Parents” section. 
  4. Click on “My Account.”
  5. You can see “Cancellation Policy” at the bottom of the page. Click on the option.
  6. Click on “End Membership.”Fill in the required details and provide the reason for canceling as well.

You’ll be notified through an email after completing the procedures for cancelation of the ABCmouse subscription. 

How To Cancel ABCmouse Using A Mobile Application?

You can also cancel your ABCmouse subscription through the mobile application. Follow the steps mentioned below if you are canceling ABCmouse through their mobile application.

  1. Locate the mobile application on your device and log into your account. 
  2. Click on the gear icon determining “Settings” on the home page. 
  3. A drop-down menu appears. Click on the “Parents” section. 
  4. Tap on “My Account.” 
  5. On the bottom of your mobile screen, tap on “Cancellation Policy.” 
  6. Insert the necessary credentials and confirm the cancellation procedures.

You’ll get a notification email for the cancelation of ABCmouse.

How To Cancel ABCMouse Subscription On iPhone Or Ipad?

The iPhone or Ipad users are allowed to deal through an Apple ID. You can use services relating to iCloud, iTunes as well. Since the app store in iOS devices is synced with Apple ID, you can make subscriptions through the devices directly using your Apple ID. The step-by-step guidelines to cancel your subscription on iPhone or Ipad if you have subscribed through Apple ID are as follows:

  1. Open your device and locate the “Settings” icon.
  2. Tap on your name and move to the “App Store” on your device.
  3. You’ll be able to see your Apple ID displayed at the top of your screen. Tap on “View” Apple ID. 
  4. This might ask you for the authentication process. Tap on “Subscriptions” after the authentication for your account. 
  5. Tap “ABCmouse” as the subscription you want to cancel.
  6. Tap on “Confirm” to complete the procedure. 

You will get a confirmation email shortly after completing the procedure. The amount will not be refunded for the monthly billing cycle. After the end of the paid month, you’ll be able to cut off ABCmouse completely. 

How To Cancel ABCMouse Subscription On Android Devices?

The android users can proceed to the cancellation through their google account or any third party they have billed through. The cancelation of subscription through the mobile application is by moving towards the parent’s section. You can also access various third parties like donotpay, PayPal, amazon in android devices used while billing. 

How To Cancel ABCMouse Subscription Through A Third Party?

Any voluntary person or association working for your service besides the user and the service provider is termed as a third party. The person claiming for the service is the user, whereas ABCmouse is the one who provides you the service where you can use different sites for billing and cancelation procedures. 

How To Cancel ABCMouse Subscription On PayPal?

PayPal is an electronic payment website that helps users to make payments for their service through online transfers. The account of PayPal acts as a gateway for the flow of money from the user’s bank accounts to different sites you have subscribed for or services you have used. 

  1. Open the Paypal website through any browser and login into your account
  2. You can see the “Settings” option just next to log out on the screen.
  3. Select “Settings” and move to the “Payments”  section.
  4. Select “Manage Automatic Payments” in the Automatic Payments Dashboard. 
  5. Select “” to cancel. This stops the flow of auto payment and ends your subscription procedure. 

The notification comes from the linked email to your PayPal account for canceling the subscription of ABCmouse.

How To Cancel ABCMouse Subscription Through Amazon App Store?

Amazon App Store is an online application store customized for the Android operating system and owned by Amazon. It has been operating since 2011 and facilitates the users in subscriptions and billing to multiple sites. You can cancel your ABCmouse subscriptions on your Amazon account page if you have been transacting through Amazon App Store though mentioned guidelines:

  1. Go to the Amazon Subscription page through any browser on your device. Log in if necessary with the credentials. 
  2. Once you log in, an option as “Action” appears on the right side of your screen. Click on the “Actions” option. 
  3. A drop-down menu appears. Select the “Turn off auto-renewal” option. 
  4. A notification for confirmation appears on the screen. Select “Confirm” to end the procedure. 

Note: This also forwards you the email for confirmation on your registered email ID.  

You’ll get a confirmation email upon the successful cancellation of your subscription. The similar comes to you as a reminder of the ABCmouse billing cycle. Once the billing cycle ends, you’ll not be charged for ABCmouse. 

How To Cancel ABCMouse Subscription Through Google?

Google Play is available on Android and iOS devices as well. If you’ve set up your billing or transactions of ABCmouse through your google account, here is a step-by-step guideline to cancel your subscription:

  1. Open Google Play Store on your mobile device. Check whether it has signed the correct Google Account or not. 
  2. Once you’re logged in, tap on “menu.” You can see “My Subscriptions” displayed on the left side of your screen. 
  3. A list of subscriptions you’ve made appears on the screen. Select “ABCmouse Subscription.”
  4. Tap on “Cancel Subscription.” 

Note: If you’re viewing the google account through any web browser, you can see “My Subscriptions” on the left side of your screen directly.

How To Cancel ABCMouse Subscription Through DouseNotPay?

DoNotPay is a third party that supports the users to beat the ongoing bureaucracy, fight corporations, sue the wrongdoers, cancel your free trials, and find the hidden money to avoid and limit your transactions. This helps you to get rid of email spam and supports you for financial compensation. DoNotPay can also cancel your ABCMouse Subscription by following the steps mentioned below: 

  1. Open DoNotPay through any web browser on your device. You can also download the DoNotPay app on iOS and Android devices for free. 
  2.  Locate the “Find Hidden Money” option. You need to log in first, and you can see this option displayed on your screen. 
  3. Select “ABCMouse” as the service subscription you want to cancel. 

You’ll receive a confirmation email once you request for successful cancelation of your ABCmouse subscription. 

How To Get Refund On Cancelled ABCmouse Subscriptions?

You can ask for a refund if you find difficulties while using their site. You can also claim if you see the overcharges attached to your subscription. You can contact their customer care service through their support page, or you can also make a phone call or mail them directly.  

Reasons To Cancel ABCMouse Subscription

Despite having an amazing platform to learn, ABCmouse might not be favorable for everyone in the long run. Some of the major reasons for canceling ABCmouse subscription are as follows:

  • Restricted age limitations ( 2- 7 years old)
  • A course designed for early childhood learning
  • Traditional learning path which does not uphold child’s learning through challenging ways 
  • Quick navigation on the site by users makes the child frustrated in the long run. 
  • Dramatic graphics and animations on the site 
  • Monthly billing system 
  • Additional charges for combined programs 
  • Difficulty to cancel between the month 
  • Liability to pay till the end of a billing cycle 

Alternatives of ABCmouse

You can choose one of the following alternatives as an educational site after canceling your ABCmouse subscription:

Duck Duck Moose

Duck Duck Moose is an award-winning education application for children. The site aims to foster imagination, creativity, and learning within the children, free of cost. 

Find more about Duck Duck Moose at

Google Earth

Google Earth is one of the very few learning platforms for kids which does not display ads in between. This is a free site where any user can enter with the aim of learning. This site combines various fields of learning within one access. This is available for users as a website and application as well.  

Find more about Google Earth at “Explore Google Earth.”


Starfall incorporates the activities for the children belonging to the preschool and up to third grade. It offers a wide variety of materials to contribute to overall learning and tries to upgrade phonemic awareness, systematic sequential phonics, and other activities with audiovisual techniques. 

You can know the details through


ABCya is one of the top learning sites designed by the mentors and guardians themselves. The interactive way of learning includes games and fewer videos. The site is established for educational purposes and is accessible through website and application. 

Find more about ABCya at


Brainscape is an online learning site based on flashcards that use an effective version of spaced repetition. This site is more focused on languages and offers facts-based courses to the users. You can access this platform through a website or application. 

Find more about Brainscape at

Frequently Asked Questions 

Does The Free Trial Of ABCMouse Change IntoThe Paid Subscription Automatically?

ABCMouse gives a 30 days trial period for all new members. After the trial phase, the subscription gets renewed, and you’ll be charged. If you don’t want to go for a paid subscription, you can cancel the trial at any time, but this will not allow you to enjoy the free access for a month. 

Does ABCmouse Have The Provision Of Refunds After Canceling The Subscription?

You will not get a refund once you cancel your account. The cancelation of the account will not disrupt your ongoing subscription for the paid period. You can stop renewing them after that.  

Can We Freeze ABCmouse’s Subscription?

No, you cannot freeze or pause your subscription. However, if it does not satisfy you with their services, you can cancel the subscription. In case you change your mind, they offer you the option to reopen your account. 

How Can I Reopen My ABCmouse Account After Cancellation?

You can reopen your account with the credentials you used previously and choose a new subscription plan. 

How Can I See The Current Status Of My ABCmouse Subscription?

The change in your ABCmouse subscription is displayed under the “Account” page. You can see the current status as “your next charge,” “your subscription is set to cancel,” or “renew your subscription” under the membership. Some of the information might not be displayed on the account page if you are using a third party for billing.  

Will ABCmouse Dismiss The Cancelation Request?

No, your cancelation request will not be dismissed by the authority. This is a paid platform, and you can cancel your account at any time as per their canceling policies and advertisements. 


ABCmouse is a great site for early learning for a child. But don’t restrict the understanding capability of a child and allow them to learn more in presence of the internet and efficient mentorship through various learning sites and applications. 

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