TextNow is a fantastic app that allows you to make free calls and text messages from your phone. But, how often do you use Textnow? If the answer is “not very often” or “never,” then it might be time to deactivate your account. Read on to find out how!
Speaking honestly, there is no way to deactivate your Textnow account. The app developers did not create a system to help you deactivate a Textnow account.
But, I’ve got you. Here are some alternatives you could use:
- Stop using the Textnow app.
- Remove all your contacts and personal information from Textnow.
- Cancel the Textnow Subscription.
Textnow: An Overview
TextNow is a mobile application that allows for the use of text messaging and voice communication. This app is available for free on Android devices and iOS.
TextNow: How it Works
The service operates very similarly to more prominent companies like Verizon in the sense that it offers high-quality voice and text services at inexpensive prices. The main difference is that TextNow is not a cellular provider. Instead, it operates through wifi networks, so there is no large bill associated with the service.
You can download the application for free from either the App Store or Google Play store. TextNow provides users with one phone number that they can use to make and receive calls on both their computer browsers and mobile devices. The app offers free text messaging and voice minutes. In addition, the app allows users to send pictures, videos, and other files through the application’s interface.
TextNow: Cost
The cost of TextNow is far less than that of cellular providers such as Verizon or AT&T because it operates on wifi networks instead of cellular towers. This allows for a more affordable and accessible service that is available to anyone who has a wifi network or internet browser. Of course, the cost depends on how much you use it, but unlimited plans are available for purchase.
How to Deactivate or Delete Your TextNow Account
As mentioned earlier, there is no real way to delete or deactivate TextNow account completely. However, there are some alternatives to consider.
Stop Using The Service
The easiest way to end your TextNow account is simply not using it.
If you stop sending or receiving messages, the connection will naturally go away, and it will be as if you never had an account in the first place. You can delete all of your content by logging into My Account and going back-and-forth between your messages until they are all deleted.
You can just uninstall the TextNow app from your phone.
This will not delete any content that you have in My Account, but it will remove all of your conversations and messages from the application on your device. It is basically like starting over with a fresh slate. However, if you reinstall the app later down the road, everything will be there waiting for you to redownload.
Here is how you can uninstall the Textnow app on your phone:
- First, navigate and locate the “TextNow” application icon.
- Next, tap on the “app” icon.
- Select and open “Uninstall.”
- Click on “OK” to confirm your selection.
There you have it! You can uninstall the TextNow app from iPhone, iPad, or Android.
Remove Your Personal Information From The Textnow App
Textnow claims that your data is private and will never be shared with other companies. If you decide not to use the app anymore, it’s best to remove your personal information from the account.
Follow these steps to remove your personal information from the Textnow application:
- Open your browser and go to the official login page of Textnow.
- Login to your account.
- Once you log in, call **1888-989-1950 and follow the steps.
- You will be asked to enter your phone number that is currently associated with the Textnow account. Enter it correctly to verify who you are to prevent any mistakes from happening during this process. After confirming your identity, you will be able to perform the steps.
- Click on “Delete my personal information” and confirm your decision.
- Now you can exit the process by clicking on “X.”
- TextNow will notify you that the process is done and you have successfully removed your personal information from the Textnow application.
Please note: by deleting any of these items, you cannot restore them, so please keep this in mind before continuing.
Cancel Your Textnow Subscription
If you are done with the Textnow service and want to delete your account, why not cancel your subscription? After all, there is no point in purchasing plans when you don’t want the service anymore.
To cancel your subscription, you have to go through the following steps:
- Login to the Textnow web app
- Scroll down until you see “Account Settings” in small font. Click on it.
- On the left sidebar menu, click on “Manage Subscription.” You will be redirected to the subscriptions page.
- Click on “Cancel” next to your subscription option, and you will receive a confirmation email.
This cancels your subscription with the Textnow app.
In case you don’t have access to the Textnow app, you can always cancel your subscription over the phone.
All you have to do is call customer service and follow these steps:
- Dial *138*0 #
- Enter Subscription ID when prompted by the system, which you can find in the “Manage my subscriptions” page on the Textnow website under the Plans & Packages section.
- Enter the last four digits of the credit card associated with your subscription.
You will receive a confirmation email, and you are done!
Now, this is how to manually cancel Textnow Subscription.
How To Reactivate Your TextNow Account?
What if you changed your mind and want to use your old account again? Dont worry. You can reactivate your account with the same phone number.
You can reactivate your Textnow account just by installing the app again and logging in to your account by providing the credentials.
In case that does not help you to reactivate your account, follow these steps:
- First thing first, make sure there is no outstanding balance on the phone.
- If you have a PIN code set up for your TextNow number, enter it and then press “OK” to see if that helps.
- You can reset or remove this PIN by going to your phone’s Account screen.
These processes will do the tips mentioned above, but if you are still unable to reactivate the account, please contact our support team to help you out.
Will My Premium Subscription Cancel If I Stop Using TextNow?
If you have an active subscription, it should not cancel if you stop using TextNow. However, your credit card will be charged automatically on the due date of each month until you decide to turn off auto-renewal.
To manage or disable this feature:
- Log in to your account.
- Click on “Account” and go to the “Auto-Renewal” section under billing settings.
By default, it will be turned on so that you don’t have to worry about forgetting your renewal date!
Request To Delete Your Account
You see, you cannot delete your TextNow account, but you can request to deactivate your account. Deactivation does not completely delete all of the messages and data associated with your TextNow account. Still, it will prevent anyone from logging into that number in order to use the service.
If you would prefer to request to have your account deactivated instead of completely disconnecting, follow the steps below:
- Open the email account that you have registered in the Textnow account.
- Then, compose an email requesting the team to delete your account.
- On the subject, enter “REQUEST TO DELETE MY ACCOUNT.”
- Send the email.
You can hope that the Textnow Team will reach out to you and help you delete your account.
Frequently Asked Questions
How Long Does It Take For A Textnow Number To Expire?
90 days.
A TextNow number will expire after 90 days of inactivity.
What Happens When A Textnow Number Expires?
If your number has expired, you can request to have it reinstated by going into the Account Details page and clicking Resume Number.
Can I Have Two TextNow Numbers?
No.
You can have only one number per account. If you already have a TextNow Number, you cannot purchase another one.
Wrapping Up
Though you cannot delete or deactivate your Textnow account, the alternatives will definitely help you. If you feel like you need a break from Textnow or don’t want to use it anymore, I hope the above-mentioned tips will be helpful.
If you have any questions, please leave them in the comments section below and I will get back to you as soon as possible! If this post was helpful for you, do share it with your friends on Facebook or Twitter. Have a great day ahead!
