SoundCloud is an amazing music platform that allows users to listen to millions of songs. It’s a great way to discover new music and support your favorite artists. However, sometimes SoundCloud can stop playing music unexpectedly. With so many different possible causes, it can be tough to troubleshoot SoundCloud stop playing music. This blog post will cover some of the most common reasons why SoundCloud might stop playing music and how to fix them. After reading this blog post, I hope that you’ll be able to troubleshoot any sound issues you’re having with SoundCloud successfully.
To troubleshoot SoundCloud stop playing music,
- Check Your Internet Connection
- Clear SoundCloud Cache
- Check the Availability of Music
- Logout and Login
- Update Your SoundCloud App
- Uninstall and Reinstall SoundCloud
- Contact SoundCloud Customer Support.
Read on to learn about these fixes in detail.
About SoundCloud
SoundCloud is an online audio distribution platform that enables users to upload, record, promote, and share their originally-created sounds. According to Alexa Internet, SoundCloud is the world’s most popular online audio distribution site. SoundCloud allows its users to create profiles, groups and set up public and private tracks. It also allows artists to promote and distribute their music for free.
However, it should be noted that SoundCloud does have a paid subscription service called “SoundCloud Go,” which gives users access to more features, such as offline listening and no ads.
Why Did SoundCloud Stop Playing Music?
With so many active users, it’s not surprising that SoundCloud occasionally has technical difficulties. Ay platform can have issues, and SoundCloud is no exception. No website is free from technical difficulties, no matter how big or small.
There are several reasons why SoundCloud might stop playing music, but some of the most common reasons are listed below:
Your Internet Connection Is Weak Or Not Working Properly
When your internet connection is weak or not working properly, it can cause all sorts of problems, including SoundCloud not playing music. If you’re using a mobile device, make sure you have a strong LTE or WiFi connection. If you’re on a desktop computer, check your Ethernet cable to ensure it’s plugged in properly and that your router is turned on.
You’re Trying To Play A Track That’s No Longer Available
Is the track you’re trying to play no longer available on SoundCloud? If a track has been removed by the artist or deleted for any other reason, it will no longer be available to play. But, you will still be able to see the title of the track and the artist’s name.
The SoundCloud App Is Outdated
If you’re using the SoundCloud app, make sure it’s up-to-date. Outdated apps can often cause problems, so keeping all of your apps updated is important. Apps bring updates for a reason – to fix bugs, add new features, and improve performance. If you’re not using the most recent version of an app, you might miss out on important updates that could fix your problem.
There’s A Problem With SoundCloud’s Servers
SoundCloud is a massive website with millions of users. And, like any website, it’s not immune to server issues. If SoundCloud is down or has technical difficulties, it can affect how the site works, including causing tracks to stop playing.
The problem isn’t on your end at all. Instead, SoundCloud might be experiencing technical difficulties on their end, which can cause the site or app to act up.
The Track Is Unavailable In Your Country
If a track is unavailable in your country, you won’t be able to play it. This is usually because the artist has made the track unavailable in certain countries for copyright reasons.
I am afraid you cannot play that typical tracks from your country. However, you have an opportunity to access it by using a VPN.
You’re Not Logged In
If you’re not logged in, you won’t be able to play any tracks on SoundCloud. So make sure you’re logged in with the correct account before trying to play a track.
The Artist Has Made The Track Private
If the artist has made the track private, only people who the artist has given permission will be able to play it. You won’t be able to play a private track unless the artist has permitted you.
There Is A Problem With The Track’s File Format
If there is a problem with the track’s file format, it can cause the track to stop playing. SoundCloud supports several formats, including MP, M, WAV, and AIFF.
The Volume Is Set To 0%
It might seem obvious, but if the volume is set to 0%, you won’t be able to hear anything. So check the volume level on your device and make sure it’s turned up before trying to play a track.
These are the most common reasons why SoundCloud might stop playing music. If you’re having trouble with SoundCloud, try one of the troubleshooting tips below.
How To Troubleshoot SoundCloud Stop Playing Music?
Troubleshooting becomes as easy as one-two-three once you figure out what the issue is. You see, there might be several reasons why SoundCloud is not playing music. And an individual problem has an individual solution. For example, you cannot troubleshoot the problem if the issue is a weak internet connection by updating the app. However, you can if it is outdated and causing lags.
I guess you have figured out what’s wrong with SoundCloud by now. Follow the corresponding instruction to fix the problem. And, if you haven’t, you can keep trying all of the fixes since they do not harm you. So. let’s get started!
Check Your Internet Connection
Before troubleshooting, make sure you have a strong and stable internet connection. SoundCloud requires a strong internet connection to work properly. If your internet connection is weak or unstable, it can cause problems with SoundCloud, including causing tracks to stop playing.
To check your internet connection, open your web browser and try to load a website. If the website loads slowly or doesn’t load, your internet connection is likely the problem. Try connecting to a different WiFi network or using a different device to see if that fixes the problem.
The faster your internet connection is, the better sound quality you will get. And if you have a weak internet connection, it might cause tracks to stop playing. So, if SoundCloud isn’t working properly, check your internet connection and try again.
Clear SoundCloud Cache
If you’re having trouble with SoundCloud, one of the first things you should try is clearing your SoundCloud cache. Your SoundCloud cache is a temporary storage area where SoundCloud saves data to make loading faster. However, over time, the SoundCloud cache can become full and cause problems.
To clear your SoundCloud cache,
- Open the SoundCloud app.
- Go to the library, and tap on your “Profile.”
- Then, navigate Settings > Basic Settings.
- Finally, tap on “Clear Cache.”
Check The Availability Of Music
If a track is unavailable in your country, you won’t be able to play it. This is usually because the artist has made the track unavailable in certain countries for copyright reasons. You can check the availability of a track by looking for the “lock” icon next to the track title.
If the track is available in your country but you still can’t play it, there may be a problem with the track itself. Contact SoundCloud support for help.
Logout And Login
Sometimes, it’s the easy fixes that solve the problem. For example, if you’re having trouble with SoundCloud, try logging out of your account and logging back in. This can often fix small problems with your account.
Update SoundCloud App
Are you using the latest version of the SoundCloud app? If not, you may be experiencing problems because your app is out of date. New updates to the SoundCloud app often include bug fixes and performance improvements.
To update your SoundCloud app,
- Open the App Store or Playstore on your device.
- Tap “Updates” at the bottom of the screen.
- Find the SoundCloud app in the list of updates and tap “Update.”
- If there is no update available for SoundCloud, you’re using the latest version of the app.
Reinstall SoundCloud
If you’re still having trouble with SoundCloud, one of the last things you can try is reinstalling the app. This will delete the SoundCloud app from your device and then download it again. Reinstalling the app can often fix problems that can’t be fixed any other way.
To reinstall the SoundCloud app,
- Delete the app from your device.
- Restart your device..
- Reinstall the SoundCloud app from the App Store or Play Store.
Contact SoundCloud Customer Support
If you’re still having trouble with SoundCloud, contact customer support for help. They may be able to help you fix the problem or tell you what’s causing the problem.
You can contact SoundCloud customer support by
- going to soundcloud.com/contact
- filling out the form on the page, and clicking “Submit.”
I have contacted SoundCloud customer support many times, and they are always very helpful. So, if you’re having trouble with SoundCloud, don’t hesitate to contact them for help.
Some Tips
Here are a few tips that can help you avoid SoundCloud issues in the future.
- First, make sure you’re using the latest version of the SoundCloud app. New updates often include bug fixes and performance improvements.
- Second, clear your SoundCloud cache regularly. Over time, the SoundCloud cache can become full and cause problems.
- It won’t harm to clear your cache once a week or so.
- Make sure you have a good internet connection. A slow or unreliable internet connection can often cause problems with SoundCloud.
- If a track is unavailable in your country, you won’t be able to play it. This is usually because the artist has made the track unavailable in certain countries for copyright reasons.
- It’s always best to log out of your account if you are not using it and then log in again.
- Check for new updates for the SoundCloud app regularly.
Personal Experience
I have been using SoundCloud for many years, and I have never had any major problems. However, there have been a few times when I’ve had trouble playing music.
One time, I was trying to play an unavailable track in my country. I contacted SoundCloud customer support, and they told me that the artist had made the track unavailable in my country for copyright reasons.
Another time, I was having trouble playing music because my SoundCloud cache was full. Again, I cleared my cache, and the problem was fixed.
So, if you’re having trouble with SoundCloud, don’t hesitate to contact customer support for help. They are always very helpful.
Frequently Asked Questions(FAQs)
Do you have more questions about SoundCloud? Check out our FAQs.
Q: I am having trouble playing a track that is unavailable in my country. What can I do?
A: Contact SoundCloud customer support. They may be able to tell you why the track is unavailable in your country.
Q: I am having trouble playing music because my SoundCloud cache is full. What can I do?
A: Clear your SoundCloud cache. You can do this by going to the “Settings” page and tapping “Clear Cache.”
Conclusion
I hope this article helped you troubleshoot your SoundCloud issue. If you’re still having trouble, contact SoundCloud customer support for help. They are always very helpful.
Thanks for reading! I hope this article was helpful. If you have any questions, feel free to leave a comment below. I will try to answer as soon as possible.
Take care! 🙂
